Pricing

Pay MonthlyAnnual Plan with 20% discount

1 Agent
Unlimited Monthly Chats
-
Setup Assistance
-
-
-
Free Trial

1 Agent
* add more as needed
Unlimited Monthly Chats
2 Departments
Setup Assistance
Message Center
Analytics and Reports
Branding
Free Trial

1 Agent
* add more as needed
Unlimited Monthly Chats
Multiple Departments
Setup Assistance
Message Center
Analytics and Reports
Advanced Branding
Free Trial

 

Why lose another customer? Toucan Chat is a simple-to-use live chat system to help you engage web visitors the moment they arrive on your website.

  Standard Pro Premium
PRICING
Monthly pricing (billed annually) $   8.00 US per month/agent $10.40 US per month/agent $14.40 US per month/agent
Monthly pricing (billed monthly) $10.00 US per month/agent $13.00 US per month/agent $18.00 US per month/agent
Number of agents 1 Agent Add agents as needed Add agents as needed
Number of departments - 2 Departments Multiple Departments
Analytics and Reports - Immediate Chat Reports Immediate Chat Reports
Branding Standard Branding Advanced Branding
SUPPORT
Setup assistance
Support tickets
Live chat support
24/7 MESSAGE CENTER
After hours Message Center -
CHAT CONTROL ROOM
Monthly chats Unlimited Unlimited Unlimited
Concurrent chats Multiple Multiple Multiple
Panel Slide Up
Visitor Alert
Pre-chat Info
Visitor Engagement
Visitor Profile
Visitor Tracker
Automatic Language Translation
Chat History
Transcript Forwarding
Co-browse with Visitors
Create "canned" Replies
Spell Checker
Visitor Feedback
Email Visitor Chats
Chat panel on/off/hide
TEAM INTERACTION
Departments - 2 Departments Multiple Departments
Private Chats -
Chat Transfers -
Agent Availability -
CHAT PANEL BRANDING
Banner Image -
Chat Panel Title
Welcome Message
Color theme
White labeling - -
SECURITY
SSL Encryption
Visitor Ban
IP Blocking
ANALYTICS & REPORTS
Web-based Chat Analytics -
Daily/Weekly/Monthly Reports -
Agent Reports -
CRM Integration
Salesforce -
Sugar -
Zoho -
High Rise -