Features

Toucan Chat Features

 Easy to Install

 Simple to Use

 Affordable

 Customizable

 Client Support

 

Engage your website visitors with the Toucan Chat simple-to-use live chat system.

 

Thums UpEasy to Install

Sign up for the 30 day Free Trial to access your user-friendly Admin Panel. A PW is sent to you by the system when you signup. Login to the Admin page and click the blue "Get Code" button. Copy the short HTML code into your web pages. Or, install the plugins for WordPress, Joomla or Drupal. Instructional videos will help you get going. We are always here to help you.

Pencil and RulerCustomizable

Toucan Chat provides a "plug and play" chat panel allowing you to "go live" within minutes. We also make it easy for you to modify Toucan Chat's background colours, fonts and font sizes. And why not upload your own JPG icon creations to your Branding Admin area where they can be stored for use on your chat panel with a click.

Websites     Websites

Word Press     Word Press

Joomla     Joomla

Drupal     Drupal

Toucan Chat works on HTML websites, Word Press, Joomla, and Drupal web systems.

Toucan Chat Features

  • Turn the chat panel on and off as needed
  • Chat live with your website visitors or turn on the Message Center
  • See which page your visitor is on and where he has been
  • View the country, state or province and city your web visitor is from
  • Email the visitor conversation to yourself or someone else
  • You can upgrade your subscription online at any time
  • Cancel subscription at any time. Your account will remain active until the pay period has lapsed
    • Wiew a history of your chats
    • Up to one year of chat archives
    • Works with all HTML platforms as well as major CMSsystems including Word Press, Joomla, and Drupal.
    • Installs in HTML easily with one line of code, pasted anywhere on your page
    • A number of how to videos describe how to use Toucan Chat and Message Center
    • If you need help, just send us a message using the Support Ticket
    • select an Attention Image to draw attention to your chat widget
    • upload your own custom branded Attention Image
    • you can easily use one of our professionally crafted Attention Images
    • custom Agent's name
    • custom Welcome greeting
    • option to slide up the chat widget, or after a delay
    • you can select a custom colour scheme, to complement your existing website, so the widget will not look out of place
    • select a font to match your site
    • block unwanted visitors by ip address.
    • manage your list of blocked ip addresses
    • lock your widget from being used on any website other than what you explicitly specify
    • Your number of agents depends on your plan
    • Agents can have custom Agent display names
    • Agents can receive chat messages to their phones by text message
    • Agents can specify if they are currently available or not
    • Agents have their own password so they can chat with a web browser
    • You can always see all your agents' conversations
    • You can pass on a conversation to any of your agents

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