Features

Toucan Chat Features

 Easy to Install

 Simple to Use

 Affordable

 Customizable

 Client Support

 

Engage your website visitors with the Toucan Chat simple-to-use live chat system.

 

Thums UpEasy to Install

Adding Toucan Live Chat to your website is easy. Simply sign up for the 30 day Free Trial to access your user-friendly Admin Panel. On the Admin page click the "Get Code" button and copy the short HTML code into your web page. And that's it! Your live chat is working and you can begin interacting with your web visitors.

Pencil and RulerCustomizable

Toucan Chat provides a "plug and play" chat panel allowing you to "go live" within minutes. We also make it easy for you to modify Toucan Chat's background colours, fonts and font sizes. And why not upload your own icon creations to your Admin area where they can be stored or assigned to your chat panel with a click.

Websites     Websites

Joomla     Joomla

Drupal     Drupal

Word Press     Word Press

Toucan Chat works on websites, Joomla, Drupal and Word Press platforms.

Toucan Chat Features

  • Turn the chat panel on and off asneeded
  • chat live with your website visitors or turn on the Message Center
  • find out the url of the page your visitor is on
  • View the country, state and city your web visitor is from
  • email the conversation to yourself or someone else
  • you can modify your subscription online at any time
  • cancel subscription at any time. Your account will remain active until the pay period has lapsed
    • view a history of your chats
    • up to one year of archives
    • works with all major content management systems, including Word Press, Joomla, and Drupal. No need to install any modules or components.
    • installs easily with one line of code, pasted anywhere on your page
    • a number of how to videos, describing how to use TC
    • if you need help, you have live support from Toucan Chat help desk
    • select an Attention Image to draw attention to your chat widget
    • upload your own custom branded Attention Image
    • you can easily use one of our professionally crafted Attention Images
    • custom Agent's name
    • custom Welcome greeting
    • option to slide up the chat widget, or after a delay
    • you can select a custom colour scheme, to complement your existing website, so the widget will not look out of place
    • select a font to match your site
    • block unwanted visitors by ip address.
    • manage your list of blocked ip addresses
    • lock your widget from being used on any website other than what you explicitly specify
    • you can have a number of agents
    • agents can have custom Agent display names
    • agents can receive chat messages to their phones by text message
    • agents can specify if they are currently available or not
    • agents get their own password so they can chat with a web browser
    • you can always see all your agents' conversations
    • you can pass on a conversation to a different agent

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